Field Service Technician

Whitby, ON, Canada
Full Time
Experienced

Field Service Technician.
Location: Whitby, Ontario. Canada.
EAM-Mosca Canada Ltd, based out of Whitby, ON is the world's leading strapping system provider and sets standards for Performance, Reliability, and Innovative Technology. EAM Mosca currently has openings for experienced Field Service Technicians to help expand our technical service force throughout the greater Toronto area in order to bring world class service and quality to our customers.

Duties and Responsibilities:

  • Perform Field Service repairs and Installations of strapping equipment.
  • Perform Preventative Maintenance on equipment as scheduled.
  • Provide customer training on proper use of equipment and its maintenance.
  • Work closely with our customers to resolve machine performance issues
    and determine required services or repairs.
  • Accurately evaluate problems, develop action plan to make repairs both
    mechanical and electrical. Prepare to have all necessary parts and tools
    available to perform the task at hand.
  • Work closely with Mosca Engineering reporting specific machine issues
    that might require changes.
  • Ability to connect to and change PLC settings provided by engineering for
    Allen Bradley Control Logics and Siemens.
  • Perform diagnostics utilizing test meters and hand tools to correct failures
    of equipment components.
  • Maintaining control of your vehicle parts inventory, supplies and tools.
    Complete service call documentation using wireless devices. Perform exit
    meeting with customer staff on the work performed.
  • Commute in company vehicle and at times long distances.


Team, Training and Support
  • In-house training with continuous on-the-job field training with senior field staff.
  • Company car, laptop, some supplied tools, and cell phone.
  • Corporate expense account / credit card.
  • All required Personal Safety Equipment.
  • Company logoed clothing.
  • All supporting parts inventory needed for equipment maintenance.

Skill Requirements
  • A strong working knowledge in the mechanical and electrical field.
  • Ability to read and understand mechanical drawings and wiring schematics.
  • A strong knowledge of PLC programming, automation and controls.
  • Sound understanding of hydraulic and pneumatic technology
  • Solid written and verbal communication skills
  • Ability to effectively use and read measuring instruments, such as multi- meter, amp meter, micrometers, and calipers.
  • Ability to establish effective rapport with all levels of employees and customers.
  • Ability to take initiative and work independently.
  • Competent customer services skills, with the ability to analyze the root cause and find permanent solutions to issues.
  • Ability to engage in extensive customer interaction.
  • Solid computer skills (MS Office Applications and Windows-based programs)
  • Corrugated industry experience is a plus.
  • Own tools necessary (some tools will be supplemented).

Experience and education
  • Minimum 3 years of field or plant equipment maintenance experience
  • High school diploma; Associates Degree a plus but not required
  • A valid driver's license.
  • Solid Mechanical / Electrical background
  • PLC experience essential.
Excellent Pay and Benefits package
  • Medical, Dental and Vision benefits
  • Life and STD Benefits
  • Retirement savings program
  • Paid vacation and holidays

EAM-Mosca Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*