Quality Engineer

Hazle Township, PA
Full Time
Experienced
EAM-Mosca Corp.

Job Title: Quality Engineer

Job Type: Full Time, Salaried Exempt

Reporting Structure:  Reports to Sr. Process Engineer


Company Overview: EAM-Mosca Corp is a leading provider of innovative strapping solutions designed to meet the diverse packaging needs of a wide variety of blue-chip manufacturing businesses. We are committed to delivering high-quality, reliable strapping systems that enhance production efficiency and improve product security in a highly sustainable manner. As we continue to expand our Americas region presence, we are seeking to hire a safety oriented Quality Engineer to join our dynamic Engineering Team.

Job Description: The Quality Engineer will play a crucial role in driving the company's success by providing insightful analysis, strategic/tactical recommendations, safety and quality guidance related to our strapping systems business. This position requires a strong safety focus, mechanical aptitude, and four year degree in polymer, chemical, mechanical, or general engineering.

Job Requirements:
  • Manage External and Internal Production Defects:             
    • Manage salesforce workflow for quality cases.
      • Process cases and manage investigations.
      • Document and track product returns and hold quantities.
      • Communicate incoming complaints to production team.
      • Visit customer locations as needed for complaint resolution.
    • Manage RCCA (Root Cause Corrective Action) Process:
      • Document all internal and external defects and create corrective action plan for each event.
      • Develop verification plans and subsequent training plans.
  • Develop and Trend Quality Metrics:
    • Record and analyze quality metrics.
      • Review existing data and develop new metrics critical to quality.
      • Develop quality reports as needed.
      • Run monthly quality meetings to provide updates and answer questions for sales and senior leadership.
    • Develop Quality Training:
      • Determine required training and qualifications.
      • Develop testing qualification matrix.
      • Create training modules, flashes, guides, and review plans.
  • Manage QMS:
    • Single point accountable for QMS
      • Control quality manuals, policies, and procedures.
      • Maintain/develop ISO documentation as required.
      • Complete internal ISO auditing as required.
  • Oversee production quality and maintain quality records:
      • Perform regular quality audits.
      • Manage testing equipment calibration and service requirements. 
      • Recommend process/standard adjustments to prevent defects.
      • Assume responsibility as process engineer and/or lead to guide crew when leadership is not present.
      • Aid in process troubleshooting as needed.
      • Perform any other reasonable tasks requested by manager or site leadership.
Qualifications:
  • Required:
    • Strong safety focus
    • 4-year degree in either polymer, chemical, mechanical, or general engineering
    • Experience in plastics extrusion, strapping experience preferred.
    • Strong computer skills and familiar with Microsoft Windows applications.
    • Must have excellent written and oral communication skills, and comfortable speaking in front of large groups. Able to read and write in English.
    • Willing to obtain Lean Six Sigma certifications.  
    • Ability to keep neat and organized records and files with attention to detail.
    • Good problem-solving skills.
    • Able to perform basic physical tasks such as lifting 50lbs.
    • Willing to work a flexible schedule.
  • Preferred:
    • Knowledge of ISO 9001:2015 standard
    • Lean Six Sigma Green, Black, or MBB Certification
    • Bilingual; Spanish and English
    • Emphasis on personal and professional growth, keeps knowledge and skills current.
    • Familiar with SharePoint software
    • Familiar with Salesforce software
    • Knowledge of capability analysis and setting specifications
    • Knowledge of improvement methodologies including DMAIC
    • Knowledge of conducting gauge R&R studies
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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